Privacy Policy

This Privacy Policy explains how Marine Survey Writer ("we", "us", "our") collects, uses, and shares information about you when you use our web and mobile applications and related services (the "Services"). Marine Survey Writer is a product of PM Donkey Labs and is operated by Martin Cavey, a Jersey-based sole trader. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are and how to contact us

Data controller: Martin Cavey
Email: pmdonkeylabs@gmail.com

2. Information we collect

• Account information — email address and password (stored in hashed form), and your account status.
• Practice information you provide — your name, practice name, address, telephone number, business email, website, qualifications, logo, and report boilerplate (conditions of survey, disclaimers, terms) used to build your reports.
• Survey content you create — vessel details, dictated audio recordings, transcripts, photos, findings, draft reports, and exports. This content may include personal data about third parties (for example your client's name); you are responsible for ensuring you may lawfully record and store that information, and we process it solely to provide the Services to you.
• Usage and device information — device type, operating system, app version, IP address, and diagnostic information used to keep the Services working.
• Communication information — details you provide when contacting us.

3. How we use your information

• Provide and maintain the Services — store and display your surveys, assemble draft reports from your recordings and transcripts, sync across devices, and produce your exports.
• Automated report drafting — your transcripts and findings may be processed by software, including AI models, to assemble your draft report. Your data is never used to train AI models.
• Improve the Services — understand how the product is used so we can fix problems and improve features.
• Communicate with you — administrative messages, responses to enquiries, and (only where you have agreed) product updates. You may opt out of non-essential email at any time.
• Security and legal compliance — prevent unauthorised access and meet our legal obligations.

Under Jersey data protection law we process your personal data only where we have a valid legal basis, such as your consent, performance of a contract with you, compliance with a legal obligation, or our legitimate interests (e.g. improving and securing the Services).

4. How we share your information

We do not sell your personal information. We may share it:

• With service providers — vendors that provide hosting, database, storage, and processing services on our behalf (including Supabase for data storage in the EU and Cloudflare for hosting). They may process your data only to perform services for us and must protect it appropriately.
• When you choose to share — the reports you export are yours; where you send or share them is under your control.
• Business transfers — in connection with a merger, sale of assets, or acquisition, subject to confidentiality protections.
• Legal requirements — where required by law or to protect our rights, property, or the safety of our users or the public.

5. International transfers

Your data is stored with providers operating in the European Union (eu-west region). Where personal data is transferred outside Jersey, we ensure appropriate safeguards are in place, such as approved standard contractual clauses or adequacy decisions, as required by Jersey law.

6. Data retention and deletion

You can delete individual surveys and their recordings, photos, and drafts from within the app at any time. To delete your entire account and all associated data, email us at pmdonkeylabs@gmail.com from your account email address and we will action it promptly and confirm when complete. Deletion is permanent.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Where deletion is not immediately possible (e.g. in backups), data is stored securely and isolated from further processing until it can be deleted.

7. Your rights (Jersey)

Under the Data Protection (Jersey) Law 2018 you have rights including access, rectification, erasure, restriction, objection, data portability, and the right to withdraw consent at any time. To exercise any of these rights, contact pmdonkeylabs@gmail.com; we may need to verify your identity before responding.

You also have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC) — see jerseyoic.org.

8. Cookies and similar technologies

The Services use only the session storage required to keep you signed in. We do not use advertising trackers.

9. Third-party links and services

The Services may link to third-party websites or services. This Privacy Policy does not apply to those third parties; please read their privacy policies before using them.

10. Security

We take appropriate technical and organisational measures to protect your information, including encryption in transit (HTTPS), encryption at rest, per-account data isolation, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

The Services are a professional tool and are not intended for children under 13. We do not knowingly collect personal data from children under 13; if you believe a child has provided us with personal data, contact us and we will delete it where required by law.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time; the "Last updated" date above will change when we do, and we may notify you of significant changes via the app or by email. Continued use of the Services after changes take effect means you accept the updated policy.

13. Contact

PM Donkey Labs
Email: pmdonkeylabs@gmail.com